Privacy Policy

1. Who we are

Chaozhou Chuci Sanitary Ware Co., Ltd.（潮州市楚瓷卫浴有限公司）, registered at No. 301-1, Building 35, Hengda City, 189 Jinbi Road, Xiangqiao District, Chaozhou City, Guangdong Province, China (office use only), operates chucibath.com ("the Site"). For any privacy question, contact [email protected].

2. What we collect

• Contact details you submit: name, company, country, email, phone/WhatsApp, product requirements and quantities.
• Technical data: IP address, browser type, pages viewed, referring URL.
• Communication records: messages sent through our forms, chat widget or Messenger.

3. Why we collect it

To prepare quotations, process sample and container orders, arrange shipping documents, provide after-sales support, and (only with your consent) send product updates. We do not sell or rent personal data to third parties.

4. Cookies and analytics

The Site uses essential cookies to keep it functional, and analytics cookies to understand which pages are useful. You can block cookies in your browser settings; essential functions may then be limited.

5. Sharing

We share data only with: shipping/forwarding agents and customs brokers (to deliver your order), payment providers (to receive payment), and service providers hosting the Site. All are bound to use it solely for that purpose.

6. Retention

Quotation and order records are kept as long as required by accounting and export regulations; marketing contacts are kept until you unsubscribe.

7. Your rights

You may request access, correction or deletion of your personal data, and withdraw marketing consent at any time, by writing to [email protected]. We respond within 30 days.

8. International transfers

Your data may be processed on servers outside your country. We apply contractual and technical safeguards for such transfers.

9. Updates

We may update this policy; the latest version is always published on this page.